Introduction
MAX CONCEPT TECHNOLOGY LIMITED ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, disclose, and protect information when you access or use our applications, websites, products, and related services (collectively, the "Services").
This Privacy Policy applies to all Services developed, published, or operated by MAX CONCEPT TECHNOLOGY LIMITED, unless otherwise specified.
By using our Services, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
We aim to collect only the information reasonably necessary to provide, maintain, secure, and improve our Services.
Depending on the features you use, we may collect or process the following categories of information.
2.1 Information You Provide
When you contact us, submit feedback, or request customer support, we may collect:
- Email address, if voluntarily provided.
- Information included in your messages or inquiries.
- Other information you choose to provide.
2.2 Device and Usage Information
To maintain functionality, security, and performance, we may collect limited technical information, including:
- Device model and operating system version.
- Application version and language preferences.
- Device settings relevant to application functionality.
- Application performance and diagnostic information.
- Crash reports and technical error information.
The categories of information collected may vary depending on the specific Service and device configuration.
2.3 Purchase and Subscription Information
Some Services may offer paid features, subscriptions, or in-app purchases.
Transactions may be processed by authorized third-party platforms, including Apple App Store and Google Play.
We do not directly collect or store full payment card details processed by these platforms.
We may receive limited purchase-related information, such as transaction identifiers, subscription status, and expiration dates, to validate purchases and provide access to paid features.
How We Use Information
We may use collected information to:
- Provide and maintain our Services.
- Enable application features and functionality.
- Improve performance, stability, and user experience.
- Diagnose and resolve technical issues.
- Verify purchases and manage subscriptions.
- Respond to customer service inquiries.
- Detect and prevent fraud, abuse, and security threats.
- Comply with applicable laws and legal obligations.
We do not use personal information for unrelated purposes without an appropriate legal basis or any consent required by applicable law.
Data Sharing and Disclosure
We do not sell personal information.
We may share limited information with trusted service providers when reasonably necessary to operate our Services, process payments, provide technical support, or meet legal obligations.
Such providers are required to process information only for authorized purposes and subject to appropriate confidentiality and security safeguards.
We may also disclose information where required by applicable law or a valid legal process.
Third-Party Services
Our Services may integrate with third-party platforms or technologies that support application functionality, payments, analytics, diagnostics, or customer assistance.
These third parties may process information according to their own privacy policies and applicable legal requirements.
Where required by law, we will provide appropriate disclosures and obtain consent before using third-party technologies for specific purposes.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy or comply with applicable legal requirements.
Retention periods depend on the category of information, operational needs, and relevant legal obligations.
When personal information is no longer necessary, we take reasonable steps to delete or anonymize it securely.
Data Security
We implement reasonable technical and organizational measures designed to protect information from unauthorized access, loss, alteration, misuse, or disclosure.
These measures may include encryption, access restrictions, secure processing procedures, and appropriate infrastructure safeguards.
However, no method of electronic storage or transmission is completely secure, and absolute security cannot be guaranteed.
International Data Transfers
Depending on the operation of our Services, information may be processed in countries or regions other than your place of residence.
Where applicable, we take appropriate measures to ensure that international transfers comply with relevant data protection laws and are subject to suitable safeguards.
Children's Privacy
Our Services are not intended for children under the age of 13, or any higher minimum age established by applicable law, unless expressly stated otherwise.
We do not knowingly collect personal information from children in violation of applicable laws.
If we become aware that information has been collected from a child without the legally required authorization, we will take appropriate steps to delete it.
Parents or legal guardians may contact us regarding privacy concerns involving minors.
Legal Basis for Processing
Where required by applicable data protection laws, we process personal information based on:
Performance of a contract.
Compliance with legal obligations.
Legitimate interests that do not override users' fundamental rights.
Consent, where applicable.
Changes to This Privacy Policy
We may revise this Privacy Policy periodically to reflect changes in our Services, business practices, or legal obligations.
Any updates will be reflected by modifying the "Last Updated" date.
Where required, we will provide additional notice or seek appropriate consent for material changes.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:
MAX CONCEPT TECHNOLOGY LIMITED
Email: koeppso59@gmail.com
We will make reasonable efforts to respond to privacy-related inquiries in accordance with applicable law.
Questions about this document?
Contact MAX CONCEPT TECHNOLOGY LIMITED at koeppso59@gmail.com.